Shipping Policy
Shipping Policy
This Shipping Policy outlines how orders are processed, shipped, and delivered by Cavendish. By placing an order on our website, you agree to the terms described below.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
2. Shipping Destinations
We currently ship to countries within the European Union. Shipping availability may vary depending on the destination.
3. Shipping Methods and Delivery Time
Delivery times are estimates and may vary depending on the shipping method selected and the destination country.
- Standard Shipping: Estimated delivery time of 5–9 business days
- Express Shipping: Estimated delivery time of 4–7 business days
4. Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed. Promotional free shipping offers may apply under certain conditions.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.
6. Customs, Duties, and Taxes
For shipments within the European Union, no additional customs duties are generally applied. Any applicable taxes are included in the product price unless otherwise stated.
7. Delivery Delays
Cavendish is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our reasonable control.
8. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
9. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@cavendish.store.
10. Contact Information
For any questions regarding shipping, please contact us at:
